Store Policy

In the next section, we, ESPAGO HOME, inform you about the processing of your personal data

As a data subject, you generally have the following rights:

 

 

Processing contact data via e-mail
We can be reached via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

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Motive
The processing of personal data from your request via e-mail is for the purpose of contact processing only. This also represents a necessary legitimate interest in data processing.

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Online store purchases/payment data processing
As part of the online store, we offer goods for purchase. As part of the order process, we collect and process the personal data provided by you (customer data) and data related to your order (order data) for processing your purchase order and, if necessary, to fulfill the purchase contract. If you pay us by direct bank transfer, we will process your corresponding payment data to process the payment. As part of the order, the customer's IP address is stored along with the access time (access data) to verify the order and to prevent or track misuse.

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Motive
Customer data, order data and payment data are processed exclusively for the fulfillment of orders and for the processing of purchase contracts (including shipping and payment). Access data will be processed for proof-of-order purposes as well as for abuse prevention and monitoring purposes.

Processing customer account data
To place an order from our online store, a customer must first create a customer account. This is also done online through our web shop. For this purpose, the data requested in the input mask will be stored and processed (customer account data). As part of the creation of the customer account (registration) and subsequent logins to the customer account and the use of the customer account, the client's IP address and access time (data access data) is stored to prove login attempts and to prevent any misuse of a customer account or to be able to track it.

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Motive
Customer account data is processed exclusively for the fulfillment of orders and for the processing of purchase contracts arising therefrom. Access data will be processed to demonstrate use of the customer's account and to prevent and monitor abuse.

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Personal data recipients / recipient categories
No data is transferred to third parties. In strict compliance with applicable data protection regulations, our carefully selected service providers involved in the storage and maintenance of our systems may be data recipients. This is done on the basis of order processing agreements under which the service providers are contractually bound and we remain responsible for the data processing. The provision of data is not required by law, but is necessary to conclude a contract for the purchase of goods in our online store. 

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Right to Information

You can request information about your data being processed by us. In particular, you may request information about the purpose of processing, the type of data, the type of recipients to whom your data has been or will be communicated, the planned retention period, the existence of the right to rectification. , deletion, limitation of processing or objection, the existence of a right to appeal, the origin of your data if they are not collected by us, as well as the existence of automated decision making including records and, where appropriate, meaningful information about its details.
You can also request to correct incorrect data or complete your data stored by us.

 

Right to delete
You may request deletion of your data stored by us, unless the processing is necessary to exercise your right to freedom of expression and information, to comply with a legal obligation, in the public interest, or assert, exercise or defend a claim. 

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Right to object to data processing for advertising purposes
In individual cases, we process your personal data for direct marketing purposes - if this is the case, you have the right to object to any at any time for the processing of your personal data. This also applies to profiling, as far as it relates to such direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
To the extent you consent to our processing of personal data, you may withdraw this consent at any time. Please note that the recall is only in effect for the future. Processing that occurs prior to recall is not covered by this article.

Data security
We use appropriate technical and organizational security measures to protect your data from accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access. third party permission. This is done taking into account the technical condition, implementation costs and nature, scope, context and purpose of the processing, as well as the existing risks of data breaches (including both its likelihood and impact) on the data subject. Our security measures are continuously improved as technology evolves.

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Recipient of personal data/recipient type
No data is transferred to third parties. In strict compliance with applicable data protection regulations, our carefully selected service providers who store and maintain our systems may be recipients of data. This is done on the basis of order processing agreements under which the service providers are contractually bound and we remain responsible for the data processing.

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Processing timeline
Your data will only be processed for the time necessary to achieve the aforesaid purpose. If the data is stored in a log file, this should occur no later than seven days after collection. In individual cases, there may be a legitimate interest in storing data to protect any legal claims that may arise. Data is not legally or contractually required or necessary for the conclusion of a contract. 

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Right to object in each specific case
You have the right to object at any time, for reasons related to any situation. If you object to the processing, we will no longer process your personal data unless our legitimate interests justify further processing.

 

Description of data processing
In addition to using our website for purely informational purposes, we also offer subscriptions to our newsletter so that we keep you informed of current developments and events. By subscribing to our newsletter, you consent to the processing of your personal data. To subscribe to our newsletter, we use the so-called double opt-in procedure. This means that after you register, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you would like to receive the newsletter. If you subscribe for our newsletter, the following "newsletter data" will be collected, stored and processed by us:

- Page from which the page was requested (so-called referrer URL)
- Date and time of the call
- Description of the web browser used (type, language, version)
- IP address of the requesting computer, which is shortened in such a way that it is no longer possible to establish a personal reference
- E-mail address
- Date and time of registration and confirmation

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Purpose
The newsletter data is processed for the purpose of sending the newsletter. The purpose of the double opt-in procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

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Recipients of the personal data / categories of recipients
No data is passed on to third parties. In strict compliance with the relevant data protection regulations, our carefully selected service providers involved for this purpose may be the recipients of the data within the scope of sending the newsletter and the hosting and maintenance of our systems. This is done on the basis of order processing agreements by which the service providers are contractually bound and we remain responsible for the processing of the data.Indication of the transfer to a third country and the means of ensuring an adequate level of data protection.In the context of sending newsletters, it is possible that the service provider, which we use in the context of order processing.Appropriate measures has been implemented for compliance with the relevant data protection regulations for international data transfers.

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Processing duration
Your data will only be processed for as long as is necessary to achieve the aforementioned purpose. This is particularly the case if you unsubscribe from our newsletter. In addition, there may be a legitimate interest in storage for the defense of any legal claims that may be asserted.
Indication of whether provision is required by law or contract / necessary for conclusion of contract / consequences of non-provision.The provision of the data is neither legally nor contractually required or necessary for the conclusion of a contract. As a result of the non-provision of the data, no newsletter dispatch can take place.

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Right of withdrawal
You may withdraw your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You may declare your cancellation by clicking on the link provided in each newsletter e-mail or by sending a message to our designated contact details. Please note that the recall is only in effect for the future. Processing that occurs prior to recall is not covered by this article.

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Personal data recipients / recipient categories
The transmission of customer and order data takes place only to the extent necessary for the processing of the order and/or for the performance of a contract of sale that may have been closed.
If payment is not made to us by bank transfer, the data required to process the payment will be transferred to the external payment service provider selected during the ordering process. The respective payment service provider's data protection information is responsible for processing the respective data for the applicable payment processing purposes.

 

Data processing for shipping 

The data (name, address, possibly email address for delivery notification of your order) for delivery will be transferred to the contracted external transport company. As part of the storage and maintenance of our systems, up to our carefully selected service providers and intervening for this purpose can be the recipients of the data. This is done on the basis of order processing agreements under which the service providers are contractually bound and we remain responsible for the data processing. 

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Processing time
Your data will only be processed for the time necessary to achieve the aforesaid purpose. Storage in excess of this may be required by legal regulations that we are subject to as a responsible party. Furthermore, there may be a legitimate interest in storing the data to protect against any legal claims that may arise.
The provision of data is not required by law, but is necessary to conclude a contract for the purchase of goods in our online store. If there is absence of data, you cannot place an order or make a purchase in the online store.

 

Use of cookies, plugins and other services 
We use cookies on our websites. Cookies are small text files that are assigned to the browser you are using and are stored on your hard drive by a unique string of characters and through which certain information is transmitted to the cookie setting. Cookies cannot run programs or transmit viruses to your computer and therefore cannot cause any damage. They serve to make the entire Internet offering more user-friendly and efficient.There is a difference between a session cookie, which is deleted as soon as you close your browser, and a permanent cookie, which is stored outside of the individual session. With regard to their function, a distinction is made between cookies:

- Technical cookies: these are mandatory to move around the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes, nor do they store which web pages you have visited.
- Performance cookies: these collect information about how you use our website, which pages you visit and, for example, whether errors occur during website use; they do not collect information that could identify you.all information collected is anonymous and is only used to improve our website and find out what interests our users.
- Advertising cookies, targeting cookies: These are used to offer the website user tailored advertising on the website or third-party offers and to measure the effectiveness of these offers; advertising and targeting cookies are stored for a maximum of 13 months;
- Sharing cookies: These are used to improve the interactivity of our website with other services (e.g. social networks); sharing cookies are stored for a maximum of 13 months.
Any use of cookies that is not absolutely technically necessary is only permitted with your consent. This applies in particular to the use of advertising, targeting or sharing cookies. Furthermore, your personal data collected through cookies will only be processed if you have given your consent to this.

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Right of withdrawal
You can revoke your consent at any time. Below are details on how to perform the recall. Please note that the recall is only in effect for the future. Processing that occurs prior to recall is not covered by this article. 

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Google Analytics
We create anonymous usage profiles using Google Analytics to design our web pages as needed. Google Analytics uses targeting cookies that are stored on your device and can be read by us. This way we can recognize and count such returning visitors and find out how often our web pages are viewed by different users. Data processing takes place only if you have given us prior consent.
The information generated by cookies about your use of our website is usually transmitted to Google's servers and stored there. However, since we have enabled IP anonymization on our website, your IP address will be shortened by Google first. Only in exceptional cases will the entire IP address be transmitted to Google servers. Accordingly, Google will use all information strictly for the purpose of evaluating the use of our websites for us and compiling reports on website activity.
You may withdraw your consent once given at any time. Please use one of the following options for this purpose:

-You notify us that you wish to withdraw your consent.

-You may refuse to use cookies by selecting the appropriate settings on your browser, however please note that by doing so you may not be able to use the full functionality of this website.
-You can also prevent the collection of data generated by cookies and related to your use of our websites (including your IP address) for Google, as well as the processing of data This is from Google.
As an alternative to browser add-ons or in mobile browsers, you can prevent Google Analytics from being collected. An opt-out cookie will be set to prevent future collection of your data when visiting this website

 

Webgains
We use the Webgains service on our websites Webgains operates a so-called affiliate network, which allows advertisers to display advertisements through third-party websites.
Webgains uses cookies. This cookie from Webgains does not store any personal data, stores only non-personal information to assign users of our website to the advertising media of affiliated network participants. The use of this cookie and the processing of data will only take place if you have given us your prior consent. You may withdraw your consent once given at any time. Please use the following option for this purpose:

-You may refuse to use cookies by selecting the appropriate settings on your browser, however please note that by doing so you may not be able to use the full functionality of this website.

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Bing
Microsoft collects data from you, through our interactions with you, and through our products. You provide some of this data directly, and we obtain some of it by collecting data about your interactions, usage, and experience with our products. The data we collect depends on the context of your interactions with Microsoft and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties. 

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