Set of Patio PE Wicker Conversation Bistro Tempered Glass Tabletop 3-Piece

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 2-5 days, depending on the destination and carrier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods

• All orders are shipped out via DHL or XDP.

1. We ship products throughout the UK with the exception of the Channel Islands (such as Jersey and Guernsey), the Isle of Man, the Isles of Scilly, the Shetlands, the Scottish Isles and some remote areas (such as Mallaig).

Note:
If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.

2. We do not ship to FPO, APO and PO Box addresses.

3. If the postal code starts with AB, PA, BT, JE, GY, IV, HS, PO, KA, EH, KW, PH, ZE, TR, additional shipping charges will apply. 

• After placing your order, you will receive an order confirmation email to confirm your order. Once your item has been shipped, you will receive a shipping confirmation email containing your order number, carrier information, date and time of your order, order status, and a tracking number for your shipped item. To know the exact location of your shipment, please track the item on the carrier's official website.
• Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed after the order has been shipped. 
• This product is not valid for international shipping.

Espago home assures you of consistently delivering premium home products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 90 days of delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase, you have 90 days from the date of delivery to request a return or exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number for your item. The original shipping fee will not be refunded or refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

Order Cancellation Before item has been dispatched:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.

To cancel your order immediately, please contact support@espagohome.com or call support. Provide your order details such as order number, recipient name and email address. Your refund will be processed within 7 business days.

Product returned:

You can request a return label for all returned items. In order to prepare for the return, please let us know one of the following return reasons in advance. we would need photos and videos of the product and packaging.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number and tracking number. You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 days to receive official confirmation from the shipping company.

This elegantly crafted outdoor patio set includes 2 chairs, each of which comes with a large seating area and comfortable armrests, plus a matching table with a tempered glass top. There are also 2 cushions on the chairs filled with thick sponge and covered with skin-friendly polyester to offer exceptional comfort. In addition, the frames of both chairs and the table are made of reliable PE wicker and sturdy metal, providing for long-term use. The adjustable foot pads provide stability on any surface, while the detachable cushion covers can be effortlessly cleaned. Undoubtedly, the patio conversation set is perfect for enjoying leisurely outdoor moments.

Bullet Point:
Unparalleled Comfort: Relax in style with these outdoor patio chairs. Covered with comfortable polyester, the removable seat and back cushions provide ultimate comfort. Plus, each chair has a wide backrest, a spacious seat, and optimally designed armrests with suitable height.

Premium Rattan and Metal Frame: Combining elegance with reliability, this outdoor table and chairs set features breathable PE wicker rattan held by a heavy-duty metal frame, ensuring a stable structure for long-lasting use. Moreover, the adjustable foot pads offer added stability.

Tempered Glass Tabletop: The coffee table allows you to put down your afternoon tea and snacks. Besides, the tabletop, made of tempered glass with a stylish appearance, is hard to break and easy to clean. The tempered glass features suction cups designed to securely place items.

Easy Cleaning and Maintenance: Maintenance is simplified with the detachable cushion cover that is easy to wash and a tempered glass tabletop that wipes clean effortlessly, ensuring a pristine look. Thus, you can have lasting conversation and leisure.

Multiple Applicable Scenarios: This 3-piece patio furniture set perfectly complements any outdoor setting, from gardens and balconies to porches and yards, adapting seamlessly to various uses. Have a good outdoor time with your partner!

• Colour of PE Rattan: Mix Gray
• Colour of Cushion: Off White/Gray/Navy
• Material: PE Rattan, Metal, Tempered Glass, Polyester, Sponge
• Dimensions of Side Table: 50 x 50 x 71 cm (L x W x H)
• Dimensions of Each Chair: 63 x 61 x 85 cm (L x W x H)
• Dimensions of Each Back Cushion: 40 x 40 x 13 cm (L x W x Thickness)
• Dimensions of Each Seat Cushion: 50 x 50 x 6 cm (L x W x Thickness)
• Seat Height: 42 cm
• Seat Depth: 50 cm
• Total Net Weight: 19.5 kg
• Weight Capacity of Side Table: 45 kg
• Weight Capacity of Each Chair: 180 kg
•  
• Package Includes:
• 1 x Table
• 2 x Chairs
• 2 x Back Cushions
• 2 x Seat Cushions
• 1 x Instruction
•  
• Box QTY: 1(May vary by batch)