Shipping for this product is only valid for customers within Nigeria ,for international shipping and alternative payment methods please contact support.
L-shaped Extra Large Sofa with Reversible Chaise
Easy to assemble; The entire operation just takes ten minutes and requires no special tools. Please get in touch with us if there are any quality issues or shipment damage, and we'll do everything we can to assist you.
- Espago home assures you of consistently delivering premium home products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 90 days of delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.
Product returns:
We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase, you have 90 days from the date of delivery to request a return or exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.
To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number for your item. The original shipping fee will not be refunded or refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.
Order Cancellation Before item has been dispatched:
If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call support. Provide your order details such as order number, recipient name and email address. Your refund will be processed within 7 business days.Canceling an order after it has been dispatched:
If you need to cancel within 24 hours of placing your order but before the item has been delivered, you will receive a refund less a flat restocking fee . Upon receipt of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.
Product returned:You can request a return label for all returned items. In order to prepare for the return, please let us know one of the following return reasons in advance. we would need photos and videos of the product and packaging.
Defective product:
If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.
I received the wrong item:
We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.
Items damaged in transit:
In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.
Lost or Missing Items:If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number and tracking number. You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 days to receive official confirmation from the shipping company.
● Reversible Chaise Lounge: Benefiting from its modular design, this sectional sofa couch has a reversible chaise lounge that can be arranged left-facing, right-facing, or placed in the middle. And the widened sofa seats with chaise lounge give you relaxed lounging and napping options to spend the day.
● Comfortable Support: This sectional sofa uses skin-friendly linen fabric (Gray/Peacock Blue)/ lint fabric (Rust Red/Army Green), which is not easy to fade or winkle, giving you a soft touch. It is generously padded with a high-density sponge with an original distributed spring system to ensure lasting plumpness and elasticity. Besides, this sofa comes with a comfortable backrest and armrest cushions.
● Sturdy Metal Sofa Frame: This L-shaped sofa is supported by multiple metal legs to ensure stability. And each seat can bear a maximum loading capacity of 660 lbs. The metal legs are equipped with anti-scratch foot pads to increase the sturdiness and protect your floor.
● Charging Ports and Hidden Storage: The chaise lounge is fitted with a metal backrest which is equipped with a power strip. A 3-prong outlet (12A 125V 1500W) and 2 USB ports (DC 5V/Max.2.1A) will satisfy your charging needs. And remove the seat cushion, and you can see 2 hidden storage boxes for safely keeping your valuable items.
● Ships in 3 Packages: This sectional sofa will be packaged in 3 boxes, and you may receive these boxes at different times. Box A contains a single seat, backrest, left armrest, and legs; box B includes a single seat, backrest, right armrest, and legs. And the chaise lounge will be packed in box D. It may take you some time to install and the finished size will be 100.5'' x 51'' x 33.5'' (L x W x H).- If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 1-5 days, depending on the destination and courier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier.
Shipping Methods & Procedures
- All orders are shipped out via DHL,Top ship,GIG etc. or local dispatch couriers.
- We ship products throughout Nigeria except some remote areas .
- If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.
- In some cases doorstep delivery might not be avaliable(for customers living outside Lagos) ,in that case you might have to go pick up your item at a collection point close to you.
- We do not ship to PO Box addresses.
- After placing your order, you will receive an order notification to confirm your order. Once your item has been shipped, you will receive a shipping notification containing your order number, carrier information, date and time of your order, order status, for your shipped item depending on the courier. To know the exact location of your shipment, please contact support.
Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed by you after the order has been shipped.
This product is valid for international shipping,shipping cost will apply ,please contact support for more information.
Color Gray/Rust Red/Army Green/Peacock Blue Material Metal, sponge, lint fabric(Rust Red/Army Green)/linen fabric (Gray/Peacock Blue) Product dimension 100.5" x 51" x 33.5" (L x W x H) Seat height 18" Armrest height 21.5" Back cushion size 30" x 17" (L x W) Maximum weight capacity of each seat 660 lbs Net weight 179 lbs Box Qty 3(May vary by batch)