L-shaped Extra Large Sectional Sofa with Reversible Chaise

• Espago home assures you of consistently delivering premium home products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 90 days of delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase, you have 90 days from the date of delivery to request a return or exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number for your item. The original shipping fee will not be refunded or refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

Order Cancellation Before item has been dispatched:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call support. Provide your order details such as order number, recipient name and email address. Your refund will be processed within 7 business days.

Canceling an order after it has been dispatched:

If you need to cancel within 24 hours of placing your order but before the item has been delivered, you will receive a refund less a flat restocking fee . Upon receipt of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.

Product returned:

You can request a return label for all returned items. In order to prepare for the return, please let us know one of the following return reasons in advance. we would need photos and videos of the product and packaging.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.  

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number and tracking number. You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 days to receive official confirmation from the shipping company. 

● Comfortable Upholstery: This sectional sofa couch is carpeted with soft and skin-friendly lint fabric, which is not easy to fade, deform, and winkle. (Rust Red/Army Green)/In addition, Peacock Blue/Gray's sofa is carpeted with soft and skin-friendly linen fabric, which has fine warmth, breathability, and fabric absorption. The soft padded seat has an original distributed elastic system to ensure super comfort and an extended lifespan.
● Enhanced Weight Capacity with Stable Structure: Each seat can take the maximum weight of up to 660 lbs thanks to the high-quality design. And this sectional sofa is supported by metal legs with anti-skid plastic foot pads to ensure lasting stability. The whole sofa couch measures 130.5'' x 51'' x 33.5'' (L x W x H).
● Charging Outlet and USB and Hidden Storage: There are 2 storage boxes that you can see when you remove the seat cushion on the metal back sofa. The sofa with a metal back also has a power strip equipped. The power strip includes a 3-prong outlet (12A 125V 1500W) and 2 USB ports (DC 5V/Max.2.1A) to extend your power sources to charge your digital device with convenience.
● Modular Design with Reversible Chaise Lounge: This L-shaped sectional sofa is equipped with an extra wide and long chaise lounge to maximize relaxation. And you can place the chaise lounge right facing or left-facing depending on your actual needs. This modular sofa allows you to change and rearrange each seat's position at will for a new look.
● Separated Package and Easy Assembly: The delivery is divided into 4 packages: Box A includes a sofa with a left armrest, Box B contains a sofa with a right armrest, Box E packs one-seat sofa, Box D has chaise lounge. And they may ship at different times. The detailed instructions will tell you how to assemble the sofa easily.

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 1-5 days, depending on the destination and courier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods & Procedures

• All orders are shipped out via DHL,Top ship,GIG etc. or local dispatch couriers.
• We ship products throughout Nigeria except some remote areas .
• If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.
• In some cases doorstep delivery might not be avaliable(for customers living outside Lagos) ,in that case you might have to go pick up your item at a collection point close to you.
• We do not ship to  PO Box addresses.
• After placing your order, you will receive an order notification to confirm your order. Once your item has been shipped, you will receive a shipping notification containing your order number, carrier information, date and time of your order, order status,  for your shipped item depending on the courier. To know the exact location of your shipment, please contact support.

Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed by you after the order has been shipped. 

This product is valid for international shipping,shipping cost will apply ,please contact support for more information.

Color	Grey/Rust Red/Army Green/Peacock Blue
Material	Metal, sponge, lint fabric (Rust Red/Army Green)/linen fabric (Peacock Blue/Gray)
Product dimension	130.5'' x 51'' x 33.5'' (L x W x H)
Seat height	18''
Armrest height	21.'';
Back cushion Size	30'' x 17'' (L x W)
Maximum weight capacity of each seat	660 lbs
USB port voltage	DC 5V/Max.2.1A
Outlet voltage	12A 125V 1500W
Power cord length	73''
Net weight	221.5 lbs
Box Qty	3(May vary by batch)