5-Tier Wall Shelf Display Bookshelf (Shipped from the UK)

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 2-5 days, depending on the destination and courier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods & Procedures

• All orders are shipped out via DHL,Top ship,GIG etc. or local dispatch couriers.
• We ship products throughout Nigeria except some remote areas .
• If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.
• In some cases doorstep delivery might not be avaliable(for customers living outside Lagos) ,in that case you might have to go pick up your item at a collection point close to you.
• We do not ship to  PO Box addresses.
• After placing your order, you will receive an order notification to confirm your order. Once your item has been shipped, you will receive a shipping notification containing your order number, carrier information, date and time of your order, order status,  for your shipped item depending on the courier. To know the exact location of your shipment, please contact support.

Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed by you after the order has been shipped. 

This product is valid for international shipping,shipping cost will apply ,please contact support for more information.

• Espago home assures you of consistently delivering premium home and sanitary ware products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 3 working days after delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase and do not wish for a refund, you have 10 working days from the date of delivery to request a return and exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number/delivery detials for your item. The original shipping fee will not be refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

order cancellation:
Order Cancellation Before Shipment:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call customer service. Give your order details such as order number, recipient name and email address and your refund will be processed within 7 business days.

Canceling an order after it has been dispatched:

If you need to cancel within 24 hours of placing your order or after but before the item has been delivered, you will receive a refund less for  restocking & shipping,the fee ranges from £15-£25(depending on the size of item and location).

Upon confirmation of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.  

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent the item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number/delivery details.You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 working days to recieve official confirmation from the shipping company. 

Direct bank transfers ,debit card,apple pay,credit card.

Made of solid density board, this shelf is sturdy and durable enough for long-lasting use. 5-tier open shelves can well suit your daily needs for storing and displaying books, photos, ornaments, etc. Featuring a unique and space-saving wall-leaning design, the ladder shelf can not only make full use of vertical space but also keep your room clean and tidy. Besides, the simple and modern style makes this bookshelf suitable for the living room, bathroom, and study. It can be used not only as a bookcase but also as a display rack and storage shelf.If you're looking for a bookshelf that requires storage and can be moved anywhere easily, you should try out our 5-tier ladder shelf.

 

Multifunctional Ladder Shelf: Thanks to the great design, our amazing ladder shelf can be used for storing, displaying, organizing or other indoor use. The 5-tire shelves design allows you to store books, display flowers or treasures, organize stuffs and so on. No matter used for home or office, it will be a perfect choice.

5-Tier Large Storage Spaces: Equipped with 5 large wood shelves with 60 cm length and 30 cm width, which provides plenty of storage space for your daily display interests. Also the 32 cm space between each shelf ensures you to place tall stuffs and also offers more options of display combinations.

Premium Wooden Materials: Constructed by premium wood frame in proper angle that provides strong stability and sturdiness. The well-made shelves along with high quality hardware provide a high weight capacity and allow it to load more books, flowers or other stuffs, also the ladder shape will make it stick tightly to wall.

Attractive Home Decoration: This 5-tier wall rack have simple but generous modern design, it is suitable for your multipurpose use. You can use it on your living room, kitchen, hall, bedroom, office or anywhere you like. It can not only decorate your room, but also help you to storage a lot of things.

Easy to Clean and Maintain: Designed with attractive modern wood ladder frame, which is painted with safe white varnish that without any harm to this body or environment. This rack is easy to clean and maintain after daily use. All the surfaces of the ladder shelving are smooth and keep you from getting scratch.

• Colour: White/Black
• Net weight: 11.5 kg
• Material: Solid wood, MDF board
• Dimensions: 60 x 30 x 190 cm (L X W X H)
•  
• Package includes:
• 1 x 5-tier Ladder shelf
• 1 x Instruction manual