4 Pieces Patio Rattan Conversation Set with Coffee Table and Cushions

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 2-5 days, depending on the destination and carrier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods

• All orders are shipped out via DHL or XDP.

1. We ship products throughout the UK with the exception of the Channel Islands (such as Jersey and Guernsey), the Isle of Man, the Isles of Scilly, the Shetlands, the Scottish Isles and some remote areas (such as Mallaig).

Note:
If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.

2. We do not ship to FPO, APO and PO Box addresses.

3. If the postal code starts with AB, PA, BT, JE, GY, IV, HS, PO, KA, EH, KW, PH, ZE, TR, additional shipping charges will apply. 

 

AREA	Postcode district	Shipping fee
Aberdeen	AB10-16, AB21-25	£10
Aberdeen	AB30-35, AB39, AB41-43, AB51-53	£10
Argyll	PA20-33, PA35-38, PA49, PH30-39, PH49, PH50, FK20	£10
Argyll	PA62-72, PA74-75, PA80, PH40	£10
Argyll	PA34, PA41-48, PH42-44	£10
Argyll	PA60-61, PA73, PA76-78	£10
Carrickfergus	BT1-9, BT10-44, BT51-58, BT62-67	£10
Highlands	IV1-3, IV12, IV30, IV36, KW14	£10
Highlands	IV4-11, IV13-28, IV31-32, IV40, IV52-54, IV63, KW1-13, PH20-26 AB36-38, AB44-45, AB54-56, HS1-9, IV41-49, IV51, IV55-56	£10
Isle of Wight	PO30-41	£10
Kilmarnock	KA27-28	£10
Livingston	EH35-40, EH42-46, TD1-8, TD10-14	£10
Omagh	BT45-49, BT60-61, BT68-82, BT92-94	£10
Orkney	KW15-17	£10
Perth	DD6-11, KY9-10, KY14-16, PH6-16, FK14, FK21	£10
Perth	PH17-19, FK18-19	£10
Northern Ireland	BT1 to BT17 and part of BT29	£10
Shetland	ZE1-3	£10

 

 

• After placing your order, you will receive an order confirmation email to confirm your order. Once your item has been shipped, you will receive a shipping confirmation email containing your order number, carrier information, date and time of your order, order status, and a tracking number for your shipped item. To know the exact location of your shipment, please track the item on the carrier's official website.
• Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed after the order has been shipped. 
• This product is not valid for international shipping.

• Espago home assures you of consistently delivering premium home products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 90 days of delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase, you have 90 days from the date of delivery to request a return or exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number for your item. The original shipping fee will not be refunded or refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

Order Cancellation Before item has been dispatched:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call support. Provide your order details such as order number, recipient name and email address. Your refund will be processed within 7 business days.

Canceling an order after it has been dispatched:

If you need to cancel within 24 hours of placing your order but before the item has been delivered, you will receive a refund less a flat restocking fee of £15. Upon receipt of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.

Product returned:

You can request a return label for all returned items. In order to prepare for the return, please let us know one of the following return reasons in advance. we would need photos and videos of the product and packaging.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.  

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number and tracking number. You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 days to receive official confirmation from the shipping company. 

This 4-piece patio furniture set includes a loveseat, 2 single chairs, a coffee table, 3 seat cushions and 3 back cushions. The delicate and weather resistant rattan is made of premium PE material. The heavy-duty metal frame ensures high weight capacity and the sofas are equipped with adjustable foot pads to keep the balance on uneven surfaces. The thick padded cushions will provide you with extreme comfort. And the seat cushion covers can be removed for cleaning. In addition, the coffee table with tempered glass tabletop and bottom shelf offers ample space to place food, beverages, snacks and more. This sectional sofa set allows for free combinations according to your needs.

 

Note: The whole rattan conversation sofa set will be delivered in 2 boxes and they may arrive at different times. Please be patient if you only receive 1 of them. The instruction and hardware kit are coming with box 1.

 

4-Piece Set and Free Combination: This 4-piece patio furniture set includes a loveseat, 2 single chairs, a coffee table, 3 back cushions and 3 seat cushions. You can freely adjust the location of each sofa to meet your preference and different needs. This 4-piece outdoor furniture set will be a great addition to garden, poolside, backyard, and more.

Comfortable Sitting Experience: The ergonomic backrest fits your body curves and allows you to sit comfortable on the chair. The seat cushions and back cushions are thick padded to offer ample support to your body. The adjustable foot pads can keep the chair stable even on rough surfaces.

Coffee Table with Storage: The coffee table features a spacious tabletop made of tempered glass which is easy to clean, safe to use and durable for long service life. Also this 2-tier coffee table is built with a storage shelf. So you can place snack and beverages on the tabletop while store magazines, blankets and other item on the shelf.

Designed for Outdoor Use: The delicate black rattan is made of premium PE material which is weather resistant and anti-fading. Besides, the rustproof metal frame is built to withstand long time outdoor use. And the heavy-duty construction is reinforced with X-shaped structure. Weight capacity of the loveseat: 360 kg. Weight capacity of each chair: 160 kg.

2 Boxes Shipment and Easy Assembly: The whole rattan conversation sofa set will be delivered in 2 boxes and they may arrive at different times. Please be patient if you only receive 1 of them. The instruction and hardware kit are coming with box 1. The included instruction shows detailed assembly process.

• Color of PE Rattan: Black
• Color of Cushion: Off White
• Material: PE Rattan, Metal, Polyester, Cotton, Sponge
• Overall Dimension of Table: 90 x 55 x 43 cm (L x W x H)
• Overall Dimension of Each Chair: 66 x 71 x 83 cm (L x W x H)
• Overall Dimension of Loveseat: 122 x 71 x 83 cm (L x W x H)
• Overall Dimension of Seat Cushion: 56 x 56 x 7 cm (L x W x Thickness)
• Overall Dimension of Back Cushion: 58 x 43 x 11 cm (L x W x Thickness)
• Height from the Ground to Seat: 33 cm
• Height from the Ground to Armrest: 61 cm
• Net Weight of Table: 9 kg
• Net Weight of Each Chair: 8 kg
• Net Weight of Loveseat: 12 kg
• Weight Capacity of Tabletop: 50 kg
• Weight Capacity of Bottom Shelf: 10 kg
• Weight Capacity of Each Chair: 160 kg
• Weight Capacity of Loveseat: 360 kg
•  
• Package Includes:
• 1 x Coffee Table
• 1 x Loveseat
• 2 x Single Chairs
• 3 x Back Cushions
• 3 x Seat Cushions
• 1 x Instruction Manual