3 Pieces Patio Conversation Bistro Set with Washable Couch Cushion

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 2-5 days, depending on the destination and carrier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods

• All orders are shipped out via DHL or XDP.

1. We ship products throughout the UK with the exception of the Channel Islands (such as Jersey and Guernsey), the Isle of Man, the Isles of Scilly, the Shetlands, the Scottish Isles and some remote areas (such as Mallaig).

Note:
If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.

2. We do not ship to FPO, APO and PO Box addresses.

3. If the postal code starts with AB, PA, BT, JE, GY, IV, HS, PO, KA, EH, KW, PH, ZE, TR, additional shipping charges will apply. 

 

AREA	Postcode district	Shipping fee
Aberdeen	AB10-16, AB21-25	£10
Aberdeen	AB30-35, AB39, AB41-43, AB51-53	£10
Argyll	PA20-33, PA35-38, PA49, PH30-39, PH49, PH50, FK20	£10
Argyll	PA62-72, PA74-75, PA80, PH40	£10
Argyll	PA34, PA41-48, PH42-44	£10
Argyll	PA60-61, PA73, PA76-78	£10
Carrickfergus	BT1-9, BT10-44, BT51-58, BT62-67	£10
Highlands	IV1-3, IV12, IV30, IV36, KW14	£10
Highlands	IV4-11, IV13-28, IV31-32, IV40, IV52-54, IV63, KW1-13, PH20-26 AB36-38, AB44-45, AB54-56, HS1-9, IV41-49, IV51, IV55-56	£10
Isle of Wight	PO30-41	£10
Kilmarnock	KA27-28	£10
Livingston	EH35-40, EH42-46, TD1-8, TD10-14	£10
Omagh	BT45-49, BT60-61, BT68-82, BT92-94	£10
Orkney	KW15-17	£10
Perth	DD6-11, KY9-10, KY14-16, PH6-16, FK14, FK21	£10
Perth	PH17-19, FK18-19	£10
Northern Ireland	BT1 to BT17 and part of BT29	£10
Shetland	ZE1-3	£10

 

 

• After placing your order, you will receive an order confirmation email to confirm your order. Once your item has been shipped, you will receive a shipping confirmation email containing your order number, carrier information, date and time of your order, order status, and a tracking number for your shipped item. To know the exact location of your shipment, please track the item on the carrier's official website.
• Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed after the order has been shipped. 
• This product is not valid for international shipping.

• Espago home assures you of consistently delivering premium home products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 90 days of delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase, you have 90 days from the date of delivery to request a return or exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number for your item. The original shipping fee will not be refunded or refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

Order Cancellation Before item has been dispatched:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call support. Provide your order details such as order number, recipient name and email address. Your refund will be processed within 7 business days.

Canceling an order after it has been dispatched:

If you need to cancel within 24 hours of placing your order but before the item has been delivered, you will receive a refund less a flat restocking fee of £15. Upon receipt of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.

Product returned:

You can request a return label for all returned items. In order to prepare for the return, please let us know one of the following return reasons in advance. we would need photos and videos of the product and packaging.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.  

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number and tracking number. You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 days to receive official confirmation from the shipping company. 

The 3-piece outdoor patio furniture set includes a loveseat sofa, a corner lounge sofa, and a coffee table, which can be a piece of perfect outdoor furniture set for eating, chatting with friends, taking a nap, resting, and enjoying leisure time. It is made of premium PE wicker that is characterized by great ultraviolet resistance and fade resistance, ensuring long service life. And the frame is made of rattan-wrapped steel, proving strong support and ensuring a large loading capacity. Other than that, the PE rattan furniture set comes with comfortable and breathable cushions and a large seating area, providing ultimate comfort. And the covers of seat cushions feature zippers, which are easy to detach and clean. And the tempered glass tabletop coffee table can place snacks and coffee on it for you to eat and relax. The warm tones of this stylish and modern wicker set, combined with the clean lines and elegance of wicker weaving, will be a bright addition to your home.

 

Durable Material and Sturdy Structure: This patio furniture set is made of high-quality PE wicker that is strong and durable enough to prevent fading or cracking caused by the sunlight. Moreover, the supporting frame is made of solid steel that is wrapped in stylish rattan, ensuring great water resistance and rust resistance.

Ultra-Comfortable Sitting Experience: The modern outdoor sectional sofa is designed with comfortable cushions, which are consists of breathable covers and soft sponges, providing you and your family extraordinary comfort. Besides, the zippered covers of seat cushions are easy to detach for daily cleaning. Note: Please always keep cushions dry to prolong the service time. Due to the light avoidance and light exposure, the color of the cushions is slightly different.

Tempered Glass Tabletop: The 3 PCS outdoor PE rattan furniture set is equipped with a coffee table with a tempered glass tabletop, which brings convenience for having meals, enjoying afternoon teas, enjoying drinks, and displaying decorative items. And the tempered glass is sturdy and durable.

Free Combinations: The patio furniture set includes a loveseat sofa, a corner lounge sofa, and a coffee table, and you can freely rearrange them into different combinations for different occasions. More than that, thanks to the flexibly movable design, it is easy to adjust a required combination and change to different shapes meeting your multiple needs.

Wide Applications and Assembly: This 3-piece PE rattan furniture set can be a perfect choice for your garden, patio, poolside, balcony, or other leisure places. Please do not tighten all the screws until all the holes are aligned to facilitate the installation.

• Colour: Brown/Grey
• Materials: Polyester Fabric, Sponge, Steel, Wicker
• Overall Dimension: 181 x 119 x 64 cm (L x W x H)
• Dimension of Loveseat Sofa: 120 x 60 x 64 cm (L x W x H)
• Dimension of Corner Lounge Sofa: 120 x 60 x 64 cm (L x W x H)
• Dimension of Coffee Table: 80 x 45 x 37 cm (L x W x H)
• Dimension of Back Cushion: 60 x 46 x 14 cm (L x W x Thickness)
• Dimension of Seat Cushion: 116 x 57 x 7 cm (L x W x Thickness)
• Seat Height: 40 cm
• Armrest Height: 64 cm
• Net Weight of Loveseat Sofa: 14 kg
• Net Weight of Corner Lounge Sofa: 12 kg
• Net Weight of Coffee Table: 9 kg
• Weight Capacity of Sofa Set: 360 kg
• Weight Capacity of Coffee Lounge Table: 45 kg
•  
• Package Contents:
• 2 x Loveseat Sofa
• 1 x Tempered Glass Table
• 3 x Back Cushion
• 2 x Seat Cushion
• 1 x Instruction Manual