12-Tier Modern Bookshelf With Foldable Drawer (Shipped from the UK)

• If the item is in stock, your order should be dispatched within 24 hours of receipt of payment on weekdays. If you order multiple items with different shipping timeline, they may be dispatched separately. Delivery usually takes 2-5 days, depending on the destination and courier. In the event of unforseen occurrence, the processing of your order may be delayed. However, we guarantee that your order will be processed quickly. Espago home will take all reasonable precautions to protect the product from damage in transit. However, product damage may occur during transit from the shipping facility to your home or business. If your item is damaged in transit, please contact us immediately at support@espagohome.com within 3 business days of receiving your parcel. Note any visible damage (scratches, dents, etc.) or operational damage (system not working), take digital photographs, and provide us with detailed evidence of the damage. This helps us process damage claims upon delivery to the shipping carrier. 

Shipping Methods & Procedures

• All orders are shipped out via DHL,Top ship,GIG etc. or local dispatch couriers.
• We ship products throughout Nigeria except some remote areas .
• If we find that we cannot deliver to the address you entered, your order will be canceled and you will receive a reminder email. Your payment will be refunded within a few business days.
• In some cases doorstep delivery might not be avaliable(for customers living outside Lagos) ,in that case you might have to go pick up your item at a collection point close to you.
• We do not ship to  PO Box addresses.
• After placing your order, you will receive an order notification to confirm your order. Once your item has been shipped, you will receive a shipping notification containing your order number, carrier information, date and time of your order, order status,  for your shipped item depending on the courier. To know the exact location of your shipment, please contact support.

Note:Please double check that you have entered the correct shipping address in your order before making payment as that is where your item would go to.We are not responsible for return shipping costs if the product does not meet your expectations or if an incorrect order is placed by you after the order has been shipped. 

This product is valid for international shipping,shipping cost will apply ,please contact support for more information.

• Espago home assures you of consistently delivering premium home and sanitary ware products that meet the world's highest standards for quality and safety, and are delivered on time and to specifications. If you are unsatisfied with your purchase, return it within 3 working days after delivery. Please note that all returns must be unused, unwashed, undamaged and with all packaging, labels and tags intact and attached to the item.

Product returns:

We understand that an item may not meet your needs or simply not match your decor. If for any reason you are not satisfied with your purchase and do not wish for a refund, you have 10 working days from the date of delivery to request a return and exchange. For all eligible returns, merchandise must be unused, undamaged, and returned in its original packaging with labels and tags intact. Otherwise, the product may not be returned.

To request a return, exchange or refund, please email support@espagohome.com. Please state the reason for the return and attach a photo or video of the item. Once your request is approved, we may request a tracking number/delivery detials for your item. The original shipping fee will not be refunded. You are responsible for paying your own shipping costs when returning items to Espago Home. If the item cannot be shipped, we will create a return label. Upon receipt of the returned item, we will issue a full refund to the original payment (excluding shipping charges). Please note that all refunds will be processed within 7 business days. If you can't find what you're looking for in our return policy, please contact support@espagohome.com.

order cancellation:
Order Cancellation Before Shipment:

If you need to cancel your order, you must do so within 24 hours and before the item is dispatched that same day to receive your refund.
To cancel your order immediately, please contact support@espagohome.com or call customer service. Give your order details such as order number, recipient name and email address and your refund will be processed within 7 business days.

Canceling an order after it has been dispatched:

If you need to cancel within 24 hours of placing your order or after but before the item has been delivered, you will receive a refund less for  restocking & shipping,the fee ranges from £15-£25(depending on the size of item and location).

Upon confirmation of the returned merchandise, your refund, less a flat recall fee, will be credited to your original payment account within 7 business days.

Defective product:

If you believe you have received a faulty or defective item, we will promptly resolve the issue. Please contact support@espagohome.com before returning any item.  

I received the wrong item:

We follow a careful selection procedure to ensure that each item in your order is correct, but occasionally errors may occur. You can keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you free-of-charge return shipping label. Once you have sent the item intended to be returned, please email us at support@espagohome.com with your order details. At your request, we will either send you the correct item or arrange a refund.

Items damaged in transit:

In the unlikely event that your item does not arrive in perfect condition, please refuse delivery immediately and contact us at support@espagohome.com. We will work with the shipping company to expedite your new replacement order. Alternatively, we may file a claim with the shipping carrier and request a refund after receiving confirmation.

Lost or Missing Items:

If your package is lost or appears to be lost, please email our Customer Service team at support@espagohome.com with your order number/delivery details.You will now be able to initiate a claim for your lost package. This claim will help you recover lost or missing packages. Once this process is complete, it will take up to 7 working days to recieve official confirmation from the shipping company. 

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Are you still worried about the magazines and books scattered around your home? Then this 12-tier storage bookshelf will meet your needs! The 12-tier open shelf and the large storage drawers will provide ample space for your books, CDs and photo albums, and allow you to display favourite collectables or decorative items. The high-quality engineered wood and strong connections make the bookshelf perfect for long time use. What's more, the reliable anti-toppling devices also protect the storage shelves from tipping over. You can use this storage shelf in different places, such as office, living room or study.

 

Stylish Appearance and Suitable for Multiple Scenarios: Our 12-tier storage shelf has a very modern appearance and elegant colours. It can be used not only as a bookshelf in the study, but also as a storage shelf in the living room or bedroom. The minimalist design suits most decor styles and it will brighten up your room no matter where you put it.

Compact Shelf and Space Saving: Our shelf can hold more books than other types while occupying less space! This functional storage shelf has 12 tiers shelves and 2 storage drawers. It can help you store books, magazines, photo albums, files or records and keep your room tidy. Thanks to its non-woven fabric drawers, they can be folded when you no need to use it!

High Quality Material and Stable Structure: Our storage shelves are made of high quality panels, which offer great strength. The stable structure provides a total weight capacity of up to 300 pounds, which allows each shelf to hold 8 books or even more. In addition, the large, stable base also makes this shelf even stronger.

Anti-toppling Device for Safety: This storage tree bookcase comes with anti-toppling devices on the back, so you can securely fasten the shelf to the wall. This thoughtful design can prevent the bookshelf from tipping over and largely ensure the safety of you and your family. Whether you have children or pets in the family, you can buy our furniture with confidence.

Quick Assembly and Detailed Instruction: All necessary parts are included. In addition, the package will have detailed instructions to help you complete the assembly quickly. All parts of the bookshelf will be numbered, so you don't have to worry that you will miss any of the installation steps.

• Colour: Brown/White
• Material: Engineered Wood
• Overall Dimension: 81 x 24 x 132 cm (L x W x H)
• Inner Size of Drawer: 38 x 21 x 20 cm (L x W x H)
• Weight Capacity of Each Shelf: 10 kg
• Net Weight: 22.5 kg
•  
• Package Includes:
• 1 x Bookshelf
• 1 x Instruction Manua